Privacy Policy

Last Updated: [October, 2025]

At Lumina Horizon, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase from our online store.

1. Information We Collect

We collect information from you when you:

  • Create an account or make a purchase

  • Subscribe to our newsletter or contact us via forms

  • Leave reviews or feedback

The information may include:

  • Name, billing/shipping address, and contact details

  • Email address and phone number

  • Payment details (processed securely via third-party gateways)

  • Order history and preferences

We may also collect non-personal data such as browser type, device information, and IP address for analytics and security purposes.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate order updates or promotions

  • Improve website functionality and customer experience

  • Comply with legal and tax obligations

Your data helps us offer a personalized, secure, and efficient shopping experience.

3. Data Protection and Security

We implement appropriate security measures to protect your personal data from unauthorized access, disclosure, or misuse.
All payment transactions are encrypted and processed by trusted third-party providers (e.g., PayPal, Stripe, or WooCommerce Payments).
We do not store your full payment card details on our servers.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, remember preferences, and analyze traffic.
You can choose to disable cookies through your browser settings, but some website features may not function properly without them.

We may also use tools like Google Analytics to collect anonymous visitor data.

5. Sharing Your Information

We only share your personal data with:

  • Trusted service providers (e.g., shipping partners, payment gateways)

  • Legal authorities, when required by law

We never sell or rent your personal information to third parties.

6. Your Rights

You have the right to:

  • Access and request a copy of your personal data

  • Request correction or deletion of inaccurate information

  • Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at contact@luminahorizon.com.

7. Data Retention

We retain your information only for as long as necessary to fulfill orders, comply with legal obligations, or resolve disputes.
When no longer needed, your personal data will be securely deleted.

8. Third-Party Links

Our website may contain links to external sites.
We are not responsible for the content or privacy practices of those websites.
We recommend reviewing their privacy policies before sharing personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
All changes will be posted on this page with an updated “Last Updated” date.
We encourage you to review this page periodically for updates.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📧 Email: contact@luminahorizon.com
🏢 Company: Lumina Horizon LLC
📍 Address: 44679 Endicott Dr Suite 300, Ashburn, VA 20147
📞 Phone: +1 (571) 380-7697